A digital feedback app and software is a great way to hear the voice of each customer and get their feedback about your product, staff, service and more at automobile, bike and car showrooms and service centres – all in real-time.
Create good-looking automobile feedback forms & surveys. Customize feedback questions, fonts, colors, emoticons & more.
Choose from multiple touchpoints and methods of taking feedback like tablets, kiosks, online, email and sms to get customer feedback at automobile centers, service stations, car and bike showrooms and more.
Get real-time notifications and alerts for all automobile customer feedbacks.
Let teams work together on feedbacks and take action using Zonka’s Collaborative Response Manager. Tag low feedbacks and mark those which require follow-ups. Take corrective actions to close the feedback loop.
Capture customer details using Zonka Feedback Software at bike and car showrooms. Also, take customer feedback during visit, post test drive and post purchase to understand customer satisfaction, staff performance and other details.
Get customer feedback post service and delivery at service centres through tablet feedback app on premises or by sending sms and email automotive surveys to the customer to get real-time feedback and resolve customer issues.
Use Zonka Feedback Software to capture leads and customer details during automobile shows and events. Alongside, you can also take feedback from visitors post the show and event to get their feedback.