iPad Surveys
Android Surveys
Kiosk Surveys
Mobile Forms
Email Surveys
SMS Surveys
Website Surveys
Creating Surveys
Multilingual Surveys
Collecting Feedback
Closing Feedback Loop
Reporting & Analytics
NPS Dashboard & Reporting
Multiple Locations & Chains
Offline Device Tracking
APIs, Webhooks & Integrations
Healthcare
Education
Retail
Financial
Restaurants
Hotels
Customer Satisfaction
Patient Satisfaction
Employee Satisfaction
Net Promoter Score
Website Surveys
Feedback Form Templates
Integrations
The Ultimate NPS Guide
Survey Tips and Tricks
Blog and Insights
Survey Guides
Help Documentation
Customers
“Zonka App has really really helped us a lot to improve our feedback collection and analysis system.“
Vinit R., Quality Assurance Manager
“Zonka App has really really helped us a lot to improve our feedback collection and analysis system.“
Vinit R., Quality Assurance Manager
“Zonka Feedback App has really really helped us a lot to improve our feedback collection and analysis system.“
Manager IT - Select CITYWALK Mall
Leroy Merlin, a French headquartered home improvement and gardening retailer serving, uses Zonka Feedback to take post-purchase customer feedback through SMS Surveys across 95 locations, sending over 15,000 SMSes per month.
FastMed has Urgent Care centers in 100+ locations in USA. The FastMed centers use Zonka Feedback to take on-premise feedback from patients post-check-up to capture Patient Net Promoter Score and Satisfaction across all their locations.
Jones the Grocer, a cafe chain providing gourmet food, uses Zonka Feedback at 8 locations in Dubai to take customer feedback and employee feedback using tablet-based kiosks, online surveys, and email surveys to improve customer experience.
“Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful."
With SMS Surveys and online surveys, Zappfresh, an eCommerce brand selling fresh meat online is able to get real-time customer feedback post online purchases.
Queensland University of Technology is using Zonka Feedback iPad Software to take feedback from students, faculty, and clients at various touchpoints and at events.
Nikon, Singapore is taking customer feedback on iPads using Zonka Feedback Software across 7 Nikon flagship stores. Nikon has set up a feedback kiosk in-store.
Grey Orange, a robotics company for warehouse and supply chain automation, uses Zonka Feedback App on iPads at their corporate office to take employee feedback.
Jacks of Fiji, a retail giant in Fiji, uses Zonka Feedback in 50+ stores to take real-time customer feedback using Android Feedback Kiosks and improve customer experience.
Larsen & Tourbo has placed Zonka Feedback enabled tablets in their office to take pre-interview, post-interview, and onboarding surveys from employees to gauge their experience.
