.svg)
#FEEDBACKMATTERS
BEST FREE ONLINE SURVEY TOOL - WE MEAN IT!
When we say free, it actually means FREE!
Unlimited Survey Responses
Collect unlimited website feedback for free and get real-time notifications for all of'em!
Monthly Digest
Get monthly reports with a detailed summary of all responses and CX metrics.
Access to Unlimited Users
Add your entire CX team, marketing department, sales reps, managers, shareholders, etc.
FREE NPS SURVEY MAKER
Free NPS Survey Builder
Ask NPS Survey Questions from your existing employees and customers.
Get Actionable NPS Insights
Know your Net Promoter Score and get a summary of NPS questions and responses.
Get real-time notifications
Distribute surveys, track your NPS score and get real-time NPS response notifications.
Post Transaction Surveys
After every purchase, booking, sign up, you can display a Post Transaction Survey to measure how difficult was it for a customer to use your service.
Website Experience Surveys
Measure how easy it is to find information on the website. Get real-time feedback and suggestions to optimize your website content and UI/UX strategy.
Exit Intent Surveys
Leverage the last few seconds of a customer before leaving your website or abandoning a cart. Increase conversions by identifying and improving customer experience.
Lead Capture Form
Increase your MQLs with Lead Capture Surveys on your website. Get contact details of new visitors, and increase your re-marketing capability.
In-app feedback
Identify what your most valued customers are missing and measure their in-app experience. Transform your product into a customer-centric offering.
Product Feature Surveys
Use customer feedback to identify the scope of improvement after a new feature updates. Collect and nurture winning business ideas with feedback-driven business approach.
ACTIONABLE FREE SURVEY SOFTWARE
Know exactly what customers, employees and all survey respondents have to say in real-time, all in your response inbox. Monitor feedback and survey responses to engage with unacknowledged feedback and leverage positive survey responses!
Too much data to find? 'Just Search'
Search an email using full or a part of the survey respondent's name or his/her feedback.
Date Filter
Use date filter to view survey responses received on, before, after and between a specific data.
Anything you want to Filter!
Every data collected from customers - name, day(s) and time of survey response to time zone, etc., we've got a filter for it!
Tag Responses
Tag inbox responses to categorize them as per your specific feedback campaigns, new product offerings, or even good, bad and neutral CSAT, CES and CES scores.
Assign Tasks to Different Teams
Automate feedback communication between different teams. Let CX team address customer issues while Marketing team strengthens their review marketing.
Manage Contacts
Know your customers, employees or any stakeholder by tracking their feedback activities automatically mapped with their attributes in Zonka Feedback.
CX Metrics Score SheetTrack your CES, NPS and CSAT score in real time.
Detailed Report of AnswersGet quantitative answers to make data-driven decisions.
.svg)
Is your survey working out?Know if you need to change the question or survey placement.
Download Survey ReportsSelect specific parts of the report or export full survey report pdf.
Creating a survey should be as smooth as signing up. And our Survey Wizard takes care of that!
Free Survey templates
500+ free templates at your disposal so you can take feedback right away!
Pre-defined use-cases
Choose what you want to survey - Website, Product, Employees, Customer, and more.
Create mobile-responsive and 100% customized surveys without any pay-wall or customization restrictions.
Mix Question-types
Choose from text boxes, date formats, buttons, check-boxes, and image uploads to capture any detail.
Rating Scales of all Kinds
Right from star-rating, heart-rating, and emoticon-rating to Likert Scales, and NPS Scale, we've got them all for you!
Centre Stage for your Brand
Add your logo, change the background, and customize the survey's look and feel so it resonates with your customers.
Organize Feedback with Ease
Add survey details like internal names and descriptions to streamline internal feedback management.
Zonka Feedback's free survey tool makes feedback easy and fun for you and your customers!
Survey Website Visitors
Use the feedback widget on your website to get critical feedback and constructive suggestions from your visitors.
Get Product Feedback
Empower your product managers to improve the product experience during internal testing and after the product launch.
Analyze survey responses, and all CX metrics like NPS, CES, and CSAT scores.
Survey Response Reports
Get a bird's eye view of the survey responses and see your overall CSAT scores along with survey questions and survey respondents' choice of answers.
Survey Inbox
Get all responses in your survey inbox to view feedback. Just like any other mail inbox, the inbox is auto-categorized as 'Read' and 'Unread'. You can also Archive emails.
Get details of your contacts automatically as soon as they fill out a survey and manage feedback like a boss!
Know your customers in depth
Get all contract attributes like name, email, mobile number, country, gender, birthday, timezone, and more.
Prepare lists for Feedback Campaigns
Make custom contact lists on the basis of their feedback so you can target them when you send email surveys!
Global Brands
Countries
Surveys per month
iPad Surveys
Android Surveys
Kiosk Surveys
Mobile Forms
Email Surveys
SMS Surveys
Website Surveys
Creating Surveys
Multilingual Surveys
Collecting Feedback
Closing Feedback Loop
Reporting & Analytics
NPS Dashboard & Reporting
Multiple Locations & Chains
Offline Device Tracking
APIs, Webhooks & Integrations
Healthcare
Education
Retail
Financial
Restaurants
Hotels
Customer Satisfaction
Patient Satisfaction
Employee Satisfaction
Net Promoter Score
Website Surveys
Feedback Form Templates
Integrations
The Ultimate NPS Guide
Survey Tips and Tricks
Blog and Insights
Survey Guides
Help Documentation
Customers
