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Zonka Feedback
  • Software
    • Core Product
      • Net Promoter Score Measure Customer Loyalty & Brand Perception
      • Offline Surveys Gather feedback and run surveys offline
      • Customer Satisfaction Measure Customer Satisfaction & Customer Experience
      • Customer Effort Score Measure Customer Service Feedback & Perceived Effort
      • Survey Software Conduct different surveys and access real-time analytics
    • Survey App
      • iPad Surveys
      • Android Surveys
      • Kiosk Surveys
      • Mobile Forms
    • Online Surveys
      • Email Surveys
      • SMS Surveys
      • Website Surveys
  • Features
    • Creating Surveys
    • Multilingual Surveys
    • Collecting Feedback
    • Closing Feedback Loop
    • Reporting & Analytics
    • NPS Dashboard & Reporting
    • Alerts & Notifications
    • Multiple Locations & Chains
    • Offline Device Tracking
    • APIs, Webhooks & Integrations
    • View all Features
  • Solutions
    • Verticals
      • Healthcare
      • Education
      • Retail
      • Financial
      • Restaurants
      • Hotels
    • Use Cases
      • Customer Satisfaction
      • Patient Satisfaction
      • Employee Satisfaction
      • Net Promoter Score
      • Website Surveys
      • Lead Capture
    • More Industries & Verticals
  • Resources
    • Feedback Form Templates
    • Integrations
    • The Ultimate NPS Guide
    • Survey Tips and Tricks
    • Blog and Insights
    • Survey Guides
    • Help Documentation
    • API Documentation
    • Customers
  • Pricing
  • Schedule a Demo
  • Try for Free
Try for free
  • Software
    • Core Product
      • Net Promoter Score Measure Customer Loyalty & Brand Perception
      • Offline Surveys Gather feedback and run surveys online
      • Customer Satisfaction Measure Customer Satisfaction & Customer Experience
      • Employee Feedback Capture Employee Feedback & Sentiment
      • Survey Software Conduct different surveys and access real-time analytics
    • Survey App
      • iPad Surveys
      • Android Surveys
      • Kiosk Surveys
      • Mobile Forms
    • Online Surveys
      • Email Surveys
      • SMS Surveys
      • Website Feedback
  • Features
      • Creating Surveys
      • Multilingual Surveys
      • Collecting Feedback
      • Closing Feedback Loop
      • Reporting & Analytics
      • NPS Dashboard & Reporting
      • Alerts & Notifications
      • Multiple Locations & Chains
      • Offline Device Tracking
      • APIs, Webhooks & Integrations
  • Solutions
    • Verticals
      • Healthcare
      • Education
      • Retail
      • Financial
      • Restaurants
      • Hotels
    • Use Cases
      • Customer Satisfaction
      • Patient Satisfaction
      • Employee Satisfaction
      • Net Promoter Score
      • Website Surveys
      • Lead Capture
  • Resources
      • Feedback Form Templates
      • Integrations
      • The Ultimate NPS Guide
      • Survey Tips and Tricks
      • Blog and Insights
      • Survey Guides
      • Help Documentation
      • API Documentation
      • Customers
  • Pricing
  • Request a Demo
  • Try for Free
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Zonka Feedback
  • Software
    • On-Premises Feedback
      • iPad Real-time & offline iPad feedback App
      • Android Tablets Capture customer feedback on Android
      • Kiosk Set up easy, effective feedback kiosks
    • Web Feedback
      • Online Responsive surveys for desktop & mobile
      • Email Send feedback forms via link or embed
      • SMS Distribute feedback forms through SMS
  • Features
      • Survey Design
        • Survey Builder
        • Types of Survey Questions
        • Question Logic & Branching
        • White-Labeled Surveys
        • Pre-build Survey Templates
      • Survey Types
        • Multilingual Surveys
        • Offline Surveys
        • Kiosk Surveys
      • Feedback Reports
        • Collaborative Response Inbox
        • Closing Feedback Loop
        • Real-time Alerts & Notifications
        • Feedback Reports & Analysis
        • Comparative Reports
        • Word & Text Analysis
      • Enterprise Features
        • Locations & Chains
        • Device Status Tracking
        • APIs & Webhooks
        • Zonka & Zapier Integration
      • View All Features
  • Pricing
  • Industries
      • Restaurants Capture real-time restaurant feedback
      • Hotels & Resorts During stay & checkout guest experience
      • Banks & Financial Sector Set up easy, effective touchscreen kiosks
      • Events & Exhibitions Lead Capture and Feedback at Events
      • Automobile Sector Automobile & Car Dealership Feedback
      • Hospitals & Healthcare Inpatient & outpatient feedback
      • Retail Take feedback through a shopper’s journey
      • Airport Get real-time passenger feedback
      • Education & Academics Student Feedback at Education Centres
      • Spas & Salons Feedback from clients at Spas & Salons
    • View all Feedback Template
  • Enterprise
  • Schedule a Demo
  • Try for Free
  • Software
    • On-Premises Feedback
      • iPad Real-time & offline iPad feedback App
      • Android Tablets Capture customer feedback on Android
      • Kiosk Set up easy, effective feedback kiosks
    • Web Feedback
      • Online Responsive surveys for desktop & mobile
      • Email Send feedback forms via link or embed
      • SMS Distribute feedback forms through SMS
  • Features
      • Survey Design
        • Survey Builder
        • Types of Survey Questions
        • Question Logic & Branching
        • White-Labeled Surveys
        • Pre-build Survey Templates
      • Survey Types
        • Multilingual Surveys
        • Offline Surveys
        • Kiosk Surveys
      • Feedback Reports
        • Collaborative Response Inbox
        • Closing Feedback Loop
        • Real-time Alerts & Notifications
        • Feedback Reports & Analysis
        • Comparative Reports
        • Word & Text Analysis
      • Enterprise Features
        • Locations & Chains
        • Device Status Tracking
        • APIs & Webhooks
        • Zonka & Zapier Integration
      • View All Features
  • Pricing
  • Industries
      • Restaurants Capture real-time restaurant feedback
      • Hotels & Resorts During stay & checkout guest experience
      • Banks & Financial Sector Set up easy, effective touchscreen kiosks
      • Events & Exhibitions Lead Capture and Feedback at Events
      • Automobile Sector Automobile & Car Dealership Feedback
      • Hospitals & Healthcare Inpatient & outpatient feedback
      • Retail Take feedback through a shopper’s journey
      • Airport Get real-time passenger feedback
      • Education & Academics Student Feedback at Education Centres
      • Spas & Salons Feedback from clients at Spas & Salons
  • Enterprise
  • Request a Demo
  • Try for Free
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Zonka Feedback Blog

  • Latest Posts
  • Feedback Management
  • Customer Experience
  • What's up at Zonka Feedback
  • Employee Feedback
  • Customer Feedback
  • Customer Satisfaction
  • Email Survey
Importance Of Feedback In The Solution-As-A-Service (Solaas) Industry
Feedback Management

Importance Of Feedback In The Solution-As-A-Service (Solaas) Industry

byCrispino Santamaria Jul 22, 2022

How to Use Product Feedback to Solve Business-critical Issues
Feedback Management

How to Use Product Feedback to Solve Business-critical Issues

byAshley Lipman Jul 20, 2022

12 Strategies and Examples to Give Software Engineer Feedback
Employee Feedback

12 Strategies and Examples to Give Software Engineer Feedback

byAbril Lombardi Jul 18, 2022

How to Create a Zendesk Feedback Form?
Feedback Management

How to Create a Zendesk Feedback Form?

byBhawika Jul 15, 2022

Customer Feedback Strategy: A Step-By-Step Approach
Customer Feedback

Customer Feedback Strategy: A Step-By-Step Approach

byRyan Erwin Jul 14, 2022

10 Creative Ways to Collect Feedback on Website
Feedback Management

10 Creative Ways to Collect Feedback on Website

byBhawika Jul 13, 2022

How Disengaged Employees Kill Your Retail Business and 5 Tips To Prevent It
Feedback Management

How Disengaged Employees Kill Your Retail Business and 5 Tips To Prevent It

byRob Press Jul 12, 2022

Top 5 Visual Feedback Tools for Website
Feedback Management

Top 5 Visual Feedback Tools for Website

byBhawika Jul 11, 2022

7 Tips for writing customer satisfaction survey emails
Email Survey

7 Tips for writing customer satisfaction survey emails

byTobias Knobl Jul 8, 2022

1 2 3 4 5
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    Recent Blogs

    • Importance Of Feedback In The Solution-As-A-Service (Solaas) Industry
    • How to Use Product Feedback to Solve Business-critical Issues
    • 12 Strategies and Examples to Give Software Engineer Feedback
    • How to Create a Zendesk Feedback Form?
    • Customer Feedback Strategy: A Step-By-Step Approach
    • 10 Creative Ways to Collect Feedback on Website

    Resources

    • Free Survey Templates

      Choose from over 50+ expert survey and feedback form templates

    • Net Promoter Score Calculator

      Learn how to calculate Net Promoter Score for your NPS Surveys and download a free NPS calculator (on excel)

    Create your Free Account & start taking feedback in minutes!

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    Platform
    • NPS Software
    • Customer Satisfaction Surveys
    • Customer Effort Score
    • Offline Surveys
    • Survey Software
    • Sentiment Analytics
    • Zonka for Salesforce
    • Zonka for Hubspot
    • Zonka for Intercom
    • Features
      • Features1
      • Features1
    Ways to take feedback
    • Website Feedback
    • Microsurveys
    • Feedback Button
    • Embed Surveys
    • In-App Surveys
    • Email Surveys
    • SMS Surveys
    • QR Code
    • iPad Surveys
    • Android Surveys
    • Kiosk Surveys
    • Mobile Forms
    Solutions
    • Use Cases
    • Industries
    • Integrations
    • Templates
    • Customer Stories
    Sales
    • Pricing
    • Request a Demo
    • Free Trial
    • Contact Us
    Resources
    • Blog & Insights
    • Survey Tips & Tricks
    • Guides & Best Practices
    • Product Help
    • Product Updates
    • API Documentation
    Guides
    • Net Promoter Score
    • Customer Effort Score
    • Customer Satisfaction
    • Website Feedback
    • Email Surveys
    • Automate CX Program
    • Voice of Customer
    About
    • What is Zonka Feedback?
    • Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.

    • About Us
    Connect with Us
    • image 114
    • image 113
    • image 111
    • image 104
    • image 103
    • Users_Love_Us
    • High_Performer_Winter_2022
    • Momentum_Leader_Winter_2022
    • High_Performer_Summer_2021
    • High_Performer_Winter_2021
    • High_Performer_Spring_2021
    • High_Performer_Fall_2020
    • CAP_Crowd-Badge_BestValue_2021_Full-Color
    • CAP_Crowd-Badge_EaseofUse_2021_Full-Color
    • SA_CrowdBadge_BestCustomerSupport_2021_Full-Color
    • GA_Crowd-Badge_Functionality_2021_Full-Color
    • crozdesk-trusted-vendor-badge
    • Zonka Feedback Logo-1200px 3
    • Copyright © 2022 Zonka Technologies Pvt. Ltd.
    • Privacy Policy
    • Terms of Services
    • GDPR

    Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

    What is Zonka Feedback?

    Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

    Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

    What’s Zonka?

    • API Docs
    • Support
    • Blog
    • Contact Us
    • Customers
    • Enterprise
    android feedback app iPhone & iPad feedback app
    net promoter score NPS Surveys NPS Software

     

    customer experiences | Product Hunt Embed

    Feedback Software

    • NPS Software
    • CSAT Software
    • CES Software
    • Survey App
    • Online Survey Software
    • Offline & Kiosk Surveys
    • Employee Feedback Software

    Top Features

    • Creating Surveys
    • Multilingual Surveys
    • Collecting Feedback
    • Closing Feedback Loop
    • Reporting & Analytics
    • NPS Dashboard & Reporting
    • Alerts & Notifications
    • Multiple Locations & Chains
    • Offline Device Tracking
    • APIs, Webhooks & Integrations

    Ways to take Feedback

    • iPad Surveys
    • Android Surveys
    • Kiosk Surveys
    • Mobile Forms
    • Email Surveys
    • SMS Surveys
    • Website Surveys

    Verticals

    • Restaurants
    • Hotels
    • Healthcare
    • Education
    • Retail
    • eCommerce
    • Financial
    • Airlines & Airports
    • Beauty & Fitness
    • GDPR

    Use Cases

    • Customer Satisfaction
    • Patient Satisfaction
    • Employee Satisfaction
    • Net Promoter Score
    • Website Feedback
    • Lead Capture

    Useful Resources

    • Survey Templates
      • Popular Templates
      • Customer Satisfaction
      • Employee Engagement
      • Patient Satisfaction
      • Retail and Shopping
      • Hospitality Feedback
    • Feedback Software for Enterprises
    • Customers
    • Blogs & Insights
    • Guides
    • Survey Tips & Tricks
    • Help Documentation
    • API Documentation
    • Support
    • Contact Us
    • About Us

    Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

    Sales & Support

    • +91-9999849771 , +1 646 846-6000 , +44 2033 896000
    • [email protected]

    Zonka Feedback

    Copyright © 2022 - Zonka Technologies Pvt. Ltd.

    Legal Policies
    Platform
    • NPS Software
    • Customer Satisfaction Surveys
    • Customer Effort Score
    • Offline Surveys
    • Survey Software
    • Sentiment Analytics
    • Zonka for Salesforce
    • Zonka for Hubspot
    • Zonka for Intercom
    • Features
      • Features1
      • Features1
    Ways to take feedback
    • Website Feedback
    • Microsurveys
    • Feedback Button
    • Embed Surveys
    • In-App Surveys
    • Email Surveys
    • SMS Surveys
    • QR Code
    • iPad Surveys
    • Android Surveys
    • Kiosk Surveys
    • Mobile Forms
    Solutions
    • Use Cases
    • Industries
    • Integrations
    • Templates
    • Customer Stories
    Sales
    • Pricing
    • Request a Demo
    • Free Trial
    • Contact Us
    Resources
    • Blog & Insights
    • Survey Tips & Tricks
    • Guides & Best Practices
    • Product Help
    • Product Updates
    • API Documentation
    Guides
    • Net Promoter Score
    • Customer Effort Score
    • Customer Satisfaction
    • Website Feedback
    • Email Surveys
    • Automate CX Program
    • Voice of Customer
    About
    • What is Zonka Feedback?
    • Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.

    • About Us
    Connect with Us
    • image 114
    • image 113
    • image 111
    • image 104
    • image 103
    • Users_Love_Us
    • High_Performer_Winter_2022
    • Momentum_Leader_Winter_2022
    • High_Performer_Summer_2021
    • High_Performer_Winter_2021
    • High_Performer_Spring_2021
    • High_Performer_Fall_2020
    • CAP_Crowd-Badge_BestValue_2021_Full-Color
    • CAP_Crowd-Badge_EaseofUse_2021_Full-Color
    • SA_CrowdBadge_BestCustomerSupport_2021_Full-Color
    • GA_Crowd-Badge_Functionality_2021_Full-Color
    • crozdesk-trusted-vendor-badge
    • Zonka Feedback Logo-1200px 3
    • Copyright © 2022 Zonka Technologies Pvt. Ltd.
    • Privacy Policy
    • Terms of Services
    • GDPR

    Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

    What is Zonka Feedback?

    Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

    Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

    What’s Zonka?

    • API Docs
    • Support
    • Blog
    • Contact Us
    • Customers
    • Enterprise
    android feedback app iPhone & iPad feedback app
    net promoter score NPS Surveys NPS Software

     

    customer experiences | Product Hunt Embed

    Feedback Software

    • NPS Software
    • CSAT Software
    • CES Software
    • Survey App
    • Online Survey Software
    • Offline & Kiosk Surveys
    • Employee Feedback Software

    Top Features

    • Creating Surveys
    • Multilingual Surveys
    • Collecting Feedback
    • Closing Feedback Loop
    • Reporting & Analytics
    • NPS Dashboard & Reporting
    • Alerts & Notifications
    • Multiple Locations & Chains
    • Offline Device Tracking
    • APIs, Webhooks & Integrations

    Ways to take Feedback

    • iPad Surveys
    • Android Surveys
    • Kiosk Surveys
    • Mobile Forms
    • Email Surveys
    • SMS Surveys
    • Website Surveys

    Verticals

    • Restaurants
    • Hotels
    • Healthcare
    • Education
    • Retail
    • eCommerce
    • Financial
    • Airlines & Airports
    • Beauty & Fitness
    • GDPR

    Use Cases

    • Customer Satisfaction
    • Patient Satisfaction
    • Employee Satisfaction
    • Net Promoter Score
    • Website Feedback
    • Lead Capture

    Useful Resources

    • Survey Templates
      • Popular Templates
      • Customer Satisfaction
      • Employee Engagement
      • Patient Satisfaction
      • Retail and Shopping
      • Hospitality Feedback
    • Feedback Software for Enterprises
    • Customers
    • Blogs & Insights
    • Guides
    • Survey Tips & Tricks
    • Help Documentation
    • API Documentation
    • Support
    • Contact Us
    • About Us

    Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

    Sales & Support

    • +91-9999849771 , +1 646 846-6000 , +44 2033 896000
    • [email protected]

    Zonka Feedback

    Copyright © 2022 - Zonka Technologies Pvt. Ltd.

    Legal Policies