Collaborative Response Inbox

Zonka’s Response Inbox gives you the ability to view each feedback, add tags, convert them into tasks and work closely with your team to take actions.

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Collaborative Response Inbox

What is Zonka’s Response Inbox?

All responses and feedbacks captured through Zonka online, through email, sms or through tablets are in real-time viewable in the Response Inbox. Here you can view and analyze each feedback and collaborate with team members to take action and resolve issues.

  • Monitor every response
  • Filter your feedbacks
  • Tag feedbacks
  • Mark feedbacks as urgent
  • Flag feedbacks
  • Add tasks for other team members
  • Send emails to customers
  • Add notes for feedbacks
real-time feedback apps

Take feedback across multiple channels

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Tablets & Kiosks

Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.

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Email

Send emails with survey links to customers to give feedback or embed survey questions within email.

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SMS

Send mobile-responsive survey links to customers through SMS to share their experience and feedback.

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Online

Create and add online surveys on your website or send survey links to get feedback from customers.

World-Map

2,000+

Global Brands

30+

Countries

1 Million

Surveys per month