
“Zonka App has really really helped us a lot to improve our feedback collection and analysis system.“
Vinit R., Quality Assurance Manager
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Zonka Feedback is proud to power employee and customer feedback, and transform satisfaction and experiences at leading brands worldwide. Our customers establish amazing things every day, in hospitality, healthcare, banking, education, retail, corporate world and everywhere else.
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“Zonka App has really really helped us a lot to improve our feedback collection and analysis system.“
Vinit R., Quality Assurance Manager
“Zonka Feedback App has really really helped us a lot to improve our feedback collection and analysis system.“
Manager IT - Select CITYWALK Mall
Leroy Merlin, a French headquartered home improvement and gardening retailer serving, uses Zonka Feedback to take post-purchase customer feedback through SMS Surveys across 95 locations, sending over 15,000 SMSes per month.
FastMed has Urgent Care centers in 100+ locations in USA. The FastMed centers use Zonka Feedback to take on-premise feedback from patients post-check-up to capture Patient Net Promoter Score and Satisfaction across all their locations.
Jones the Grocer, a cafe chain providing gourmet food, uses Zonka Feedback at 8 locations in Dubai to take customer feedback and employee feedback using tablet-based kiosks, online surveys, and email surveys to improve customer experience.
“Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful."
With SMS Surveys and online surveys, Zappfresh, an eCommerce brand selling fresh meat online is able to get real-time customer feedback post online purchases.
Queensland University of Technology is using Zonka Feedback iPad Software to take feedback from students, faculty, and clients at various touchpoints and at events.
Nikon, Singapore is taking customer feedback on iPads using Zonka Feedback Software across 7 Nikon flagship stores. Nikon has set up a feedback kiosk in-store.
Grey Orange, a robotics company for warehouse and supply chain automation, uses Zonka Feedback App on iPads at their corporate office to take employee feedback.
Jacks of Fiji, a retail giant in Fiji, uses Zonka Feedback in 50+ stores to take real-time customer feedback using Android Feedback Kiosks and improve customer experience.
Larsen & Tourbo has placed Zonka Feedback enabled tablets in their office to take pre-interview, post-interview, and onboarding surveys from employees to gauge their experience.
Sign up for a 15-day free trial or schedule a demo to know more.
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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