Guest Satisfaction Survey Template

The Guest Satisfaction Survey Template is specifically designed for hotels to capture their guest satisfaction level of the stay. It captures ratings of all aspects of the stay like staff politeness, cleanliness, food quality, staff friendliness, and more.

Understanding the Guest Satisfaction Survey Template

Hotels and other players in the hospitality industry need to know how satisfied their guests are and what aspects of the hotel services they like. This information can help them serve better and deliver a more warm experience.

The Guest Satisfaction Survey Template is designed to help businesses collect crucial information from their guests about their stay. It questions them about their overall stay, likeliness to visit again, affordability of the stay, politeness of the staff, and much more. You can use the score gathered from this template to identify areas of improvement and work on the experience you deliver.

You can try the Guest Satisfaction Survey Template to collect the feedback of the guests and know their satisfaction scores. Simply sign in or sign up with Zonka Feedback to get started.

List of Guest Satisfaction Survey Questions

The following questions are included in this Guest Satisfaction Survey Template.

  • How quick was the check-in process at our hotel?
  • How clean was your room upon arrival?
  • How well did the housekeeping staff clean your room?
  • How satisfied were you with the quality of the food offered at our hotel?
  • Overall, how friendly were the hotel staff members?
  • Overall, how polite were the hotel staff members?
  • How affordable was your stay at our hotel?
  • How likely are you to stay at our hotel again?

Sign Up or Sign In on Zonka Feedback for free and try this Guest Satisfaction Survey Template to capture feedback about their experience at your hotel.

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